1. Controller
heureka trade GmbH & Co. KG
Neuer Weg 3
59505 Bad Sassendorf
Germany
2. General Information
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
3. Collection of Personal Data
When you visit our website, certain technical information is collected automatically. Additional personal data is collected only when you voluntarily provide it, for example by submitting our contact form or contacting us by email or telephone.
4. Purpose of Processing
We process personal data to operate our website, respond to enquiries, prepare quotations, provide customer support, ensure website security and comply with legal obligations.
5. Legal Basis
Depending on the purpose, processing is carried out pursuant to Article 6(1)(a), (b), (c) or (f) GDPR. Where consent is required, it may be withdrawn at any time with future effect.
6. Hosting
Our website is hosted by Webspace-Verkauf.de ISP e.K. Personal data is processed exclusively on our behalf under a Data Processing Agreement (Article 28 GDPR).
7. Server Log Files
Our hosting provider automatically stores technical server log files, including IP address, browser type, operating system, referrer URL, host name and access time. These data are used solely to ensure the secure and reliable operation of the website.
8. Contact Form
When you contact us using the contact form, we process the information you provide solely for handling your enquiry and any subsequent communication. Your data will not be shared with third parties unless required by law.
9. Contact by Email or Telephone
If you contact us directly by email or telephone, we process your personal data only to respond to your request.
10. Cookies
Our website uses technically necessary cookies. Additional cookies and third-party services are only activated after your consent through our cookie banner. You may withdraw or change your consent at any time.
11. Google Maps
Our website contains an embedded Google Map provided by Google Ireland Limited. The map is only loaded after you have given your consent. When activated, Google may process personal data such as your IP address. Further information is available at https://policies.google.com/privacy
12. Cloudflare Turnstile
We use Cloudflare Turnstile to protect our contact forms against spam and automated abuse. Turnstile may process technical information such as IP address, browser information and device characteristics. Further information is available at https://www.cloudflare.com/privacy/
13. Data Retention
We retain personal data only for as long as necessary for the respective purpose or as required by applicable legal retention periods.
14. Your Rights
You have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, the right to withdraw consent at any time and the right to lodge a complaint with a competent supervisory authority.
15. SSL/TLS Encryption
Our website uses SSL/TLS encryption to protect confidential information transmitted via our website.
16. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
heureka trade GmbH & Co. KG
Neuer Weg 3
59505 Bad Sassendorf
Germany
